Workplace Investigations

Conflicts can arise between co-workers, supervisors and subordinates, or between employees and external stakeholders (i.e., customers, suppliers and regulatory bodies). When they do, it is important to manage those conflicts and to do so in a timely manner.

Where allegations of harassment, bullying, discrimination, theft, workplace violence, fraud or other types of dishonesty are involved, it is mandatory that workplace investigations are conducted in a timely, thorough and objective manner. Other situations that may warrant investigations include:

  • Performance issues;
    • Disciplinary cases such as allegations of misconduct;
    • Complaints (by employees, customers, members of the public);
    • Human Rights complaints;
    • Accessibility for Ontarians with Disabilities Act complaints;
    • Occupational Health & Safety Act complaints (harassment, bullying, discrimination, sexual harassment, violence in the workplace); or
    • Breaches of internal policy and breaches of law.

We can:

  • Support the employer’s team by providing practical advice, principled solutions and decades of proven expertise conducting investigations;
  • Conduct or oversee impartial third-party investigations or assist the employer’s team to do so;
  • Provide a comprehensive and detailed written report following an investigation detailing the findings;
  • Assist the employer’s team to better manage workplace conflict:
    • Assist the employer’s team to identify causes of conflict by conducting workplace assessments in which information is gathered relating to the culture, practices or behaviour in the workplace;
    • Develop and deliver customized Respect in the Workplace Training to the employer’s team and employees;
    • Conduct investigations in which probing interviews are conducted with identified individuals to determine what subsequent processes are required.